What Our Policy Records
We keep this policy short on purpose. When you create an account we ask for the basics — a mobile number, a name that matches your wallet, and a password you alone hold. That is what we need to open your account wallet and match a
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bKash, Nagad or Rocket transfer back to you. Payment records carry the transaction ID your wallet app shows, plus the amount and the time. We hold those so a disputed transfer can be checked against the statement you send us. Gameplay logs work the same way:
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which table or title you opened, on which device, and when. That log protects your session if a second sign-in appears from somewhere you do not recognise. We do not sell your details to third parties, and we do not pass your phone number to advertisers.
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Access sits with the staff who answer wallet verification queries and the team that investigates account issues. Cookies here do a narrow job — keeping you signed in, remembering your language, and measuring which pages load slowly on mobile networks. Clear them in your browser whenever
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you like; some screens will simply ask for a fresh code. What we can lawfully collect, how long we keep it, and what you can ask us to change depend on the law where you live and the regions we accept accounts from. Where a local
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rule is stricter than this page, the local rule wins — write to our desk and we will tell you which part applies to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.